Privacy Policy

Aquila-I recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat information we collect on online and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online Clients & users. By visiting and/or using our website, you agree to this Privacy Policy.

We firmly believe that you should always know what data we collect from you, what is the purpose for which such data is used, what is about its security and you should have the ability to make informed decisions about what you want to share with us.

Therefore, we want to be transparent about: (i) how and why we collect, store and use your data in the various capacities in which you interact with us; and (ii) the rights that you have to determine the contours of this interaction. Terms not defined in this Privacy Policy are defined in our Terms and Conditions.

1. WHAT DATA WE MAY COLLECT

Based on whether you are a Visitor, Client or User, the type of data we collect and the purpose for which we use it will differ as mentioned hereinafter-

A. Contact information

We might collect information including but not limited to your name, email, mobile number, phone number, location, street, city, state, pincode, country and IP address other necessary details of you or your representative.

B. Information you post

We collect information you post in a public space on our website or on a third-party social media site.

C. Demographic information

We collect information you post in a public space on our website or on a third-party social media site.

D. Other information

a. How you behave in the relevant product environment and use the features;

b. How you behave on the Website, (what pages you land on, how much time you spend, etc.);

c. What device you use to access the Website and its details (model, operating system, etc.);

d. Cookies and Web Beacon data.

e.If you submit an inquiry through the Website, we will ask for your: Name, e-mail Organization details and contact number

f. Data from third parties who have your explicit consent to lawfully share that data;

g. Emails you have opted to sync your email with Aquila-I.

h. If you use our website, we may collect information about your IP address and the browser you're using.

i. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us.

j. We might also collect the type of device you are using, location or the version of the operating system your computer or device is running.

k. We might do so to ensure network and information security, including preventing unauthorised access to our computer and electronic communications systems; to help us study and track the purpose and manner the users prefer to use our Products, Services and update our Products and Services and operate, evaluate and improve our business;

l. To perform research, business and/or operational analysis;

m. To generate internal reports about our user base, Products and and service usage patterns, analyse the accuracy, effectiveness and popularity of the Products and Services;

n. Internal purposes like auditing and data analysis for business development.

2. HOW AND WHY WE USE IT

Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience.

A. To contact you

We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes or for betterment of Products and services.

B. To respond to your requests or questions

We might use your information to confirm your registration for Products and services. We collect Client/user data in order to help you register for and facilitate provision of our Products and Services.

C. To look at site trends and Client interests

We may use your information to make our website, Products and Services better. We may combine information we get from you with information about you we get from third parties. We use visitor information to analyse and identify your behaviour and enhance the interactions you have with the Website. We may also conduct anonymized usage behaviour analysis at the aggregate level to determine how the features of a particular Service are being used.

D. We use information for security purposes

We may use information to protect Aquila-I, our Clients, or our websites or Products or services.

E. We use information for marketing purposes

We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or services or third-party offers or products or services which we think you might find interesting. If you submit your details and give us your consent, we may use your data to send you emails/newsletters, re-target Aquila-I advertisements or re-market our Services/Products using services from third-parties including but not limited to Facebook, yahoo, bing and Google. We will occasionally send you emails regarding changes or updates to the Service that you are using.

F. Sharing of information with third-parties

a. Who perform services on our behalf

We share information with vendors or service providers who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

b. Our business partners

This includes a third party who provides or operates or supports our Products and services. Our partners use the information we give them as described in their privacy policies.

c. In order to comply with the law or to protect ourselves

We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

d. Any successor to all or part of our business

For example, if part of our business is sold we may give our Client list as part of that transaction. We may share your information for reasons not described in this policy. We will tell you before we do this.

e. Other parties

Aquila-I may share information to such other parties in cases where it is imperative to share in order to protect our Products and Services, when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss.

3. How we collect information in different ways

Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience.

a. We collect information directly from you

We collect information directly from you when you register/subscribe for an account. We also collect information if you post a comment on our websites or ask us a question through phone or email. No other mode

b. We collect information from you passively

We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

c. We get information about you from third parties

For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

4. RETENTION OF PERSONAL INFORMATION

a. We will store any personal data we collect from you as long as it is necessary in order to facilitate your use of the Products and Services and for ancillary legitimate and essential business purposes – these include, without limitation, for improving our Services, attending to technical issues, and dealing with disputes.

b. We may need to retain your personal data even if you seek deletion thereof, if it is needed to comply with our legal obligations, resolve disputes and enforce our agreements.

c. After you terminate your usage of a Service, we may, unless legally prohibited, delete all data provided or collected by you (including Lead information) from our servers.

5. TRACKING BY OUR ADVERTISEMENT PARTNERS

Upon receiving your specific consent, we may share the data we collect from Cookies or Web Beacons with our advertisement partners to track your visits, establish your non-personal identity and present you with targeted advertisements & requirements about our Products and Services.

6. PERSONS UNDER THE AGE OF 18

Aquila-I does not knowingly collect or solicit any information from anyone under the age of 18 or knowingly allow such persons to register for the Products and Services. The Products, Website, Services and its content are not directed at children under the age of 18. In the event that we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible.

7. THIRD PARTY LINKS

8. Email Opt-Out

You can opt out of receiving our marketing emails, To stop receiving our promotional emails, please email info@aquilai.io It may take about 10 working days to process your request.

9. Cookie Policy

a. We collect information directly from you when you register/subscribe for an account. We also collect information if you post a comment on our websites or ask us a question through phone or email. No other mode

b. We use these cookies when you visit our site and service both, through a browser. As we adopt additional technologies, we may also gather additional data through other methods.

c. When you use Aquila-I, we use cookies to track and monitor some of your activities on and off the Aquila-I website and store and access some data about you; your browsing history and your usage of the website.

d. We use both session cookies and persistent cookies. Session cookies expire when you close your browser and persistent cookies remain stored in your browser even after you turn off your computer. At Aquila-I, session cookies are used to identify you during a single browsing session while persistent cookies identify you over a longer period. You can turn off your web browser’s ability to accept cookies. But, if you do that, certain parts of the Aquila-I Site or account portal may not work for you.

e. Cookies allow Aquila-I to identify and track users as they navigate different pages on our publicly accessible and identify users returning to the website. This helps make users navigating and interacting with our website and account portal more easy and efficient.

f. Our website uses cookies to enhance our Products and services based on user preferences. We use cookies and similar technologies like web beacons, pixel tags or local shared objects to deliver, measure, and improve Aquila-I.

h. We use these cookies when you visit our site, Products and services, through a browser and through our mobile app. As we adopt additional technologies, we may also gather additional data through other methods.

i. We Use Cookies To

a. Validate the authenticity of person/s attempting to gain access to a user account.

b. Allow users to opt out of certain types of personalization in our products and services.

c. Provide and administer the Products and Services.

d. Maintain the operations of our Advertising and Marketing departments.

e. Help to diagnose and correct downtime, bugs and errors to ensure that our product is operating efficiently.

f. Identify individual users to attribute different activities while using various parts of the site.

g. Remember data about your browser and your preferences.

h. Remember the settings and other choices you’ve made at our website.

i. Inaddition to personal information, certain anonymous information about your visit is automatically captured when you visit the Site. This anonymous information is used to help improve our Site, analyze trends and administer the Site.

This information includes

a. The name of the Internet service provider (ISP) and the Internet Protocol (IP) address through which you access the Internet.

b. The date and time you access the Site.

c. The web pages that you access while at the Site.

d. Occasional geographic data.

e. The Internet address of the Web site from which you linked directly to our site.

f. We also may use your IP address to determine the organization that you are affiliated with.

j. We may monitor your interactions with the Site to maintain your information with your Site profile For Pages you visit, Content you review, Comments you make.

10. Beacons

Aquila-I may accompany third parties in the use of technologies known as beacons (or pixels) which enables Aquila-I to collect information from your device to a server. Beacons can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you have viewed particular content or particular email, message, and also determine the time and date on which you viewed the beacon and the IP address of your device. This technology is used for various purposes along with analyzing the use of our Products, Services, offering content and advertisements which are relevant to the user's lifestyle.

11. Governing law

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India. Jurisdiction shall be at the court of Mumbai, Maharashtra.

12. Acknowledgement

A. By using the Platform, Products and the Services provided therein, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy.

B. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.

C. If you have any questions about how we handle user data and personal information, feel free to contact us. If you do not agree with the Policy, please do not use or access the Platform.

D. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

13. Compelled Disclosure

In addition to the purposes set out in the Policy, we may disclose any data we collected or processed from you if it is required:

A. Under applicable law or to respond to a legal process, such as a search warrant, court order;

B. To protect our safety, your safety or the safety of others or in the legitimate interest of any party in the context of national security, law enforcement, litigation, criminal investigation or to prevent death or imminent bodily harm;

C. To investigate fraud or violation of our Acceptable Use Policy;

D. If required in connection with legal proceedings brought against Aquila-I, its officers, employees, affiliates, Clients or vendors;

E. To establish, exercise, protect, defend and enforce our legal rights.

14 . SECURITY OF YOUR PERSONAL INFORMATION

We implement industry-standard technical and organizational measures by using a variety of security technologies and procedures to preserve the integrity and security of all information & protect your data from unauthorized access, use, loss, destruction or disclosure.

However, no security system is impenetrable and we cannot guarantee the security of our systems account once you have used that same.

15 . Privacy Options

Most browsers automatically accept cookies, but you can change your browser settings to decline cookies by consulting your browser’s support articles. If you decide to decline cookies, please note that you may not be able to sign in, customize or use some interactive features on our website.

16. Updates to this policy

We may occasionally make changes to the Policy. If we do any material changes, we shall notify either by sending you an email or sending you a notification. We will also post an updated copy on our website. Please check our site periodically for updates.

17. Grievance Details

In accordance with Information Technology Act 2000 and rules made there under, the contact details of the Grievance are provided below:
Email: grievance@aquilai.io

If you have any questions about this Policy or other privacy concerns, you can also email us at info@aquilai.io

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.